Frequently Asked Questions

FAQs for M.Tech Accessory Store

1. What products do you offer?

We specialize in a wide range of tech accessories including laptop backpacks, laptop sleeves, stands, cooling pads, screen protectors, and more. Our aim is to provide high-quality, functional, and stylish accessories for tech enthusiasts.

2. Where do you ship to?

We ship worldwide, with a primary focus on customers in the USA, Canada, and other global locations. Delivery times vary depending on your location.

3. How long does shipping take?

Our standard delivery time is between 7-10 days for most locations, including the USA and Canada. You’ll receive a tracking number once your order is shipped.

4. How much does shipping cost?

Shipping costs are calculated based on your location and the size of your order. You can view the shipping fee at checkout before completing your purchase.

5. What is your refund policy?

We stand by the quality of our products and offer a full payment refund if you're not satisfied with your purchase. Contact us at info@mtechaccessory.com for assistance with your order.

6. Do you offer international shipping?

Yes, we offer international shipping to most countries. Please note that delivery times may vary based on location.

7. What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, and more. All payments are processed securely.

8. Can I track my order?

Yes, once your order has shipped, you will receive a confirmation email with a tracking number to monitor the status of your delivery.

9. How do I apply a discount code?

You can apply your discount code at checkout. Enter the code in the "Discount" field and click "Apply." The discount will automatically be deducted from your total.

10. How do I get 10% off my purchase?

We’re currently offering 10% off on all orders above $100. Simply use the code 10%OFF at checkout to avail the discount!

11. Do you sell chargers or phone cases?

Currently, we do not offer chargers or phone cases, but we carry a variety of other tech accessories such as backpacks, laptop sleeves, and more.

12. Can I cancel or change my order after it’s placed?

Orders can only be canceled or changed within 24 hours of placement. Please contact us at info@mtechaccessory.com as soon as possible if you need to make changes.

13. What should I do if I receive a defective or wrong item?

If you receive a defective or incorrect item, please reach out to us at info@mtechaccessory.com within 7 days of receiving your order. We will assist you in getting a replacement or refund.